Client Success
Mindset Shift Toward Purpose and Outcomes
Leaders report greater clarity in aligning people around purpose and focusing on meaningful results over rigid processes.
Sustainable Culture Change
Clients praise the ability to embed Serving Leadership in daily practices, avoiding the “binder-on-the-shelf” effect of traditional training.
Increased Confidence and Capability
Participants express greater self-awareness, improved communication, and readiness to lead through challenge and change.
STRATEGIC RESULTS
One Movement. Many Communities.
At Third River Partners, we measure success not only by what’s taught, but by what changes. Across healthcare, nonprofit, and corporate sectors, our Serving Leadership frameworks and Shared Goal Achievement tools have helped clients build healthier cultures, stronger teams, and more sustainable results. Our clients don’t just learn to lead differently, they see the difference in real organizational outcomes.
Key Metrics from a National Non-Profit
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Turnover dropped from a high of 33% in FY23 to just 14% in FY25, the lowest since FY19.
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90-Day turnover fell from 88.2% to 25%, indicating better onboarding, leadership, and culture alignment.
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Promotion rate rose to 10% in FY25, nearly doubling the average, as more “key talent” were identified, coached, and developed internally.
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34% of employees assessed through talent management
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35% of key talent now have Individual Development Plans (IDPs)
“My two most important priorities are to develop great leaders at every level and execute critical strategies. Third River has been our trusted source for developing a culture of high engagement. They helped us focus on our vision — that we are all caregivers at the Cleveland Clinic.”
Joe Patrnchak
Former CHRO, The Cleveland Clinic
"We have engaged Third River Partners in multiple areas within our organization with great success. Their training programs are thoughtfully designed and provide invaluable tools that help leaders effectively lead, develop, and support their teams.”
Michael A. Grace, EdD, MBA, FACHE
President & CEO of West Virginia University Hospitals, Senior Vice President & COO of West Virginia University Health System