Transformation starts with you and your influence on the development of individuals, teams and organizations. In this new case study by Joe Patrnchak, see how implementing ThirdRiver's Serving Leader model was essential to creating a culture of:

  • Increased employee engagement                                                                

  • Organizational change driven by individual empowerment

  • Increased satisfaction around patient experience

  • A company-wide culture that embraces change


Former Chief Human Resources Officer at The Cleveland Clinic Joe Patrnchak gives us the inside story about the journey to full engagement. This study presents a comprehensive approach to changing culture and features the use of Third River Partner's powerful Serving Leader model. Our approach is powered by leaders to serve and equip others to understand and embrace the complex dynamics of change, and to realize the strategic outcomes that matter most.

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